Terms of Service

Terms of Service

Last updated: October 2, 2026

Introduction & provider

  • Website imeivn.net is operated by IMEIVN.NET.
  • These terms apply to everyone accessing or using the service.

Acceptance of terms

  • Using the service means you agree to these terms.
  • You must have civil act capacity; under 15 needs a guardian.

Description of services

  • IMEI/Serial lookup: Clean/Lost, carrier, iCloud, warranty…
  • Results are for reference; IMEIVN does not alter them.

Account & Key

  • Your Key links to your account and Coin wallet.
  • Keep it secure; actions via your Key count as yours.

Coins & payment

  • 1 Coin = VND 1,000 — price shown before confirming.
  • Top-ups are prepaid digital service.

Refund & Coin-return policy

Eligible

Provider / system error

Not eligible

Wrong IMEI processed; changed mind

Unused Coins

Returned on account closure

Prohibited conduct

  • Querying without a lawful right or basis
  • Tools, spam, DDoS, unauthorized access
  • Unlawful or fraudulent purposes

Intellectual property

  • Content and trademarks belong to IMEIVN; no unauthorized copying.

Limitation of liability

  • Results are for reference, not professional advice.
  • Liability is capped at the amount you paid (as allowed by law).

Suspension & termination

  • Violations may lead to suspension / termination (with notice where possible).
  • You may appeal a decision.

Privacy & data

Governing law & disputes

  • Vietnamese law; negotiation → mediation → competent court.

Contact

[email protected] Zalo 0566.29.1111 08:00 – 22:00

Legal basis

Civil Code 91/2015/QH13E-Transactions Law 20/2023/QH15Cyberinformation Security Law 86/2015/QH13Cybersecurity Law 24/2018/QH14Decree 52/2013 (e-commerce)Consumer Rights Law 19/2023/QH15Decree 13/2023 (personal data)

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