Terms of Service
Terms of Service
Last updated: October 2, 2026
Introduction & provider
- Website imeivn.net is operated by IMEIVN.NET.
- These terms apply to everyone accessing or using the service.
Acceptance of terms
- Using the service means you agree to these terms.
- You must have civil act capacity; under 15 needs a guardian.
Description of services
- IMEI/Serial lookup: Clean/Lost, carrier, iCloud, warranty…
- Results are for reference; IMEIVN does not alter them.
Account & Key
- Your Key links to your account and Coin wallet.
- Keep it secure; actions via your Key count as yours.
Coins & payment
- 1 Coin = VND 1,000 — price shown before confirming.
- Top-ups are prepaid digital service.
Refund & Coin-return policy
Eligible
Provider / system error
Not eligible
Wrong IMEI processed; changed mind
Unused Coins
Returned on account closure
Prohibited conduct
- Querying without a lawful right or basis
- Tools, spam, DDoS, unauthorized access
- Unlawful or fraudulent purposes
Intellectual property
- Content and trademarks belong to IMEIVN; no unauthorized copying.
Limitation of liability
- Results are for reference, not professional advice.
- Liability is capped at the amount you paid (as allowed by law).
Suspension & termination
- Violations may lead to suspension / termination (with notice where possible).
- You may appeal a decision.
Privacy & data
- Data is processed per the Privacy Policy and Decree 13/2023/NĐ-CP.
Governing law & disputes
- Vietnamese law; negotiation → mediation → competent court.
Contact
Legal basis
Civil Code 91/2015/QH13E-Transactions Law 20/2023/QH15Cyberinformation Security Law 86/2015/QH13Cybersecurity Law 24/2018/QH14Decree 52/2013 (e-commerce)Consumer Rights Law 19/2023/QH15Decree 13/2023 (personal data)
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